✓ Meals of your choosing cooked on premises and stored for consumption at your convenience
✓ All dietary requirements and allergies can be catered for
✓ Customised visits based on your DVA funding
No. DVA won’t pay for the cost of the food itself, or the ingredients. They will only pay for the labour to produce the meals.
There are a few options here: you will be provided with a shopping list, and you can choose to shop for the ingredients yourself, organise a click and collect or grocery delivery, or you can include grocery shopping in the service, which may require a gap payment if your funding falls a bit short.
You can opt to purchase containers or provide your own.
If you’re not happy, then we’re not happy! Make sure you let us know if you have concerns at any stage of your service delivery so we can resolve them. It might be a personality clash, performance, or timeliness of delivery. Whatever it is, we want you to be 100% satisfied.