✓ Cleaning of your gutters, downpipes, to remove debris and potential blockages
✓ All necessary safety measures taken while working at heights
We generally don’t clean under the Gutter Guard unless previously discussed and agreed. This is due to the increased time and effort that this requires, meaning that might take us over budget. The gutters and downpipes will still be inspected, and any debris on top of the Gutter Guard will be removed and disposed of.
Yes and no. DVA will only fund the cleaning of gutters at the ground floor height. That’s government policy. Some houses may have split levels with varying gutter heights. If you would like your second storey height gutters cleaned, we can include that, but there will be a gap payment for you to cover as that is not funded by DVA.
No, as long as we have access to a tap and the roof, and any pets are secured as gates may need to be left open while we move equipment.
If you’re not happy, then we’re not happy! Make sure you let us know if you have concerns at any stage of your service delivery so we can resolve them. It might be a personality clash, performance, or timeliness of delivery. Whatever it is, we want you to be 100% satisfied.