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Client Resources

Welcome to the HomeFront Client Resource page.

Here you’ll find links to useful forms and links, booklets containing service information, and various other helpful resources that will be added and updated over time.


Service Request Form

If you need to update your personal details, provide us with feedback, or have a general query, simply fill out the Service Request form and we’ll get back to you with priority.

Services guide

The Services Guide contains useful information about HomeFront’s services and how we deliver them.

In order to get the most out of the services we provide to you, please read through the document for any information specific to the services you receive.

You can either review the guide on the right via our handy built-in reader, or download it for later consumption.

Useful links and phone numbers

Sometimes Google provides an overwhelming number of answers or options. So you don’t have to waste time wading through them, we’ve collated some links that might be useful to you.

DVA HHS page

Here you can review the services that are available to eligible recipients or find information about making a claim.
HHS Assessment Form

If you need to apply for HHS, a reassessment, or request additional services, this is the D3919 form that you’ll need to fill out and submit to DVA. If you need a hand, please get in contact with us, we’d be glad to assist.
NDIS Eligibility Assessment

Sometimes you might be suffering from a condition where you are not eligible for assistance under DVA legislation. It’s worth looking into the NDIS to see if you’re eligible for support.
DVA Phone Number 

This is DVA’s main contact number. You can reach most departments from this line.

1800 838 372
Veterans’ Home Care Assessment Agencies

This is a “smart” number and will automatically connect you with the assessment agency local to your area.

1300 550 450

Information Booklet

Looking for consolidated information about HomeFront? Something you can share with a friend or family member that needs some assistance? Look no further than our Information Booklet. It contains everything you need to know about how HomeFront works and how we can be of service to our clients and community.

You can either review the booklet on the left via our handy built-in reader, or download it for later consumption.